Return & Refund :-
Attire Dot – Return & Exchange Policy
At Attire Dot, we take pride in delivering premium-quality apparel. If you face any issue, we are here to assist you with a smooth process, under the following updated terms:
✅ Eligibility for Return/Exchange
A return/exchange request must be raised within 3 days of receiving the product.
Requests should be submitted only through our Return & Exchange section on the website.
The item must be unused, unwashed, and in original packaging with tags intact.
Exchanges are allowed only for size issues or manufacturing defects.
🛑 Non-Returnable / Non-Exchangeable Items
Products purchased during special sales, discount offers, clearance, or promotional campaigns are not eligible for return or exchange.
Customized products are also non-returnable and non-exchangeable
No refund will be issued for discounted or offer-based purchases.
📦 How to Initiate a Return/Exchange
To raise a request:
Visit the Return & Exchange section on our website.
Submit your complaint within 3 days of delivery.
Our support team will guide you through the next steps.
💰 Refund Terms
Refunds will be processed only after successful quality verification of the returned product.
Refunds will be credited to the original payment method within 24 hours of pickup & approval.
For Cash on Delivery (COD) payments, the refund will be transferred via UPI or bank account after confirmation.- A ₹149 handling charge will be deducted from the refund amount for T-shirts.
- For heavy parcels such as tracksuits and hoodies, a ₹349 shipping & handling charge will be deducted from the refund amount.
Items failing quality verification (washed, worn, damaged, or missing tags) will not be eligible for refund or exchange.
🚚 Pickup & Quality Check
The product must be packed as originally received.
Pickup will be scheduled by our logistics team.
Exchange/refund will be processed only after inspection.
📢 IMPORTANT NOTE
Attire Dot reserves the right to approve or reject return requests based on the condition and eligibility of the product.